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Kanban and the kanban board

Japanese for "signboard" or "visual signal"

Kanban is a pull system that uses visual signals to control when work starts. In factories the signal is often a card or bin, and in knowledge work it is a board with WIP limits.

Lean teams use kanban to stop overproduction and expose bottlenecks. Limiting work in progress shortens lead time and makes flow problems visible.

Where it comes from

Kanban was developed at Toyota under Taiichi Ohno as part of just-in-time production, inspired by how supermarkets restock shelves. It was later adapted for software and knowledge work.

At a glance

The two-bin kanban loop

The two-bin kanban loop. From the worked example: when a bin empties, its card triggers a refill while the second bin keeps the station running.WorkstationBin 1in useBin 2full, waitingStockroom1. Empty bin sends its card2. Stockroom refills that binNo schedule needed: the empty bin is the signal to make more.

Swipe sideways to see the whole diagram.

From the worked example: when a bin empties, its card triggers a refill while the second bin keeps the station running.

How to apply Kanban

  1. 1

    Map the workflow

    List the real steps work passes through, from request to done. Turn each step into a column or a stocking point.

  2. 2

    Make work visible

    Represent every item with a card, bin or ticket. Include blocked and waiting work, not only active tasks.

  3. 3

    Set WIP limits

    Cap how many items each step can hold. In production, size the number of kanban cards to demand and replenishment time.

  4. 4

    Pull, don't push

    Start new work only when a downstream signal or free capacity calls for it. Finish items before starting more.

  5. 5

    Measure flow

    Track lead time, throughput and work in progress. A cumulative flow diagram shows where work piles up.

  6. 6

    Improve continuously

    Review the board regularly and adjust limits and policies. Treat recurring blockers as kaizen opportunities.

Worked example

An assembly cell keeps two bins of fasteners at each station. When one bin empties, its card goes to the stockroom and triggers a refill while the second bin is used. Stockouts and overstock both fall, without a central schedule.

Common mistakes

  • Building a board without WIP limits, which turns kanban into a to-do list.
  • Setting card counts or limits once and never revisiting them as demand changes.
  • Hiding blocked or unplanned work off the board, so flow metrics look better than reality.

When Kanban is not the right tool

Kanban suits repeating demand, where the same parts or types of work flow again and again. One-off, highly variable work is harder to run on fixed loops.

It also needs reasonably stable processes. Long breakdowns or changeovers drain the loop, so TPM and SMED often come first.

What is kanban?

Kanban is a pull system that uses visual signals to control how much work enters a process. In Japanese the word means signboard or card. In a factory, a kanban card tells the previous step to make or move only what was just used.

In office and software work, kanban usually means a board of cards with a limit on how much work can be in progress at once. The aim is the same in both cases: start less, finish more, and see where work is stuck.

Anatomy of a kanban board

A kanban board has columns for the stages of the work, such as To do, Doing and Done. Each piece of work is a card that moves from left to right. Each column can carry a work-in-progress (WIP) limit, written at the top.

Many boards add swimlanes for different classes of work, a column split into Doing and Ready for the next step, and a blocked marker on cards that are waiting. When a column reaches its WIP limit, the team finishes work before pulling more.

Kanban board examples

A support team might use Inbox, Triage, In progress, Waiting on customer and Resolved. A maintenance team might use Reported, Planned, Parts ready, In work and Closed. A production cell might use physical cards that circulate between a supermarket and the line.

For a simple template, start with three columns and one WIP limit on the middle column. Add columns only when the team can name a real handoff. Board tools are compared on the kanban software page. For the principles and practices behind the board, read the kanban methodology guide.

Toyota kanban and the Kanban Method

In the Toyota Production System, kanban are signal cards that authorize production or the movement of parts. Taiichi Ohno described the system in his book on TPS.

The Kanban Method for knowledge work, associated with David J. Anderson, adapts the idea to boards and WIP limits. The kanban software and e-kanban categories cover each use.

Common kinds of kanban
KindWhat it signalsWhere you see it
Withdrawal kanbanMove parts from a store to the userBetween a supermarket and a line
Production kanbanMake parts to replace what was takenAt the supplying process
Signal kanbanStart a batch when stock hits a pointBatch processes such as presses
Board kanbanStart new work when WIP allowsKnowledge-work teams

FAQ

Kanban: common questions

Is kanban a lean tool?
Yes. Kanban is a core lean tool from the Toyota Production System. It implements pull and just-in-time by tying production to actual consumption.
What is the difference between kanban and scrum?
Kanban manages continuous flow with WIP limits and no fixed iterations. Scrum works in timeboxed sprints with set roles and ceremonies.
How do I calculate the number of kanban cards?
A common approach multiplies demand by replenishment lead time, adds a safety buffer and divides by container size. Little's Law relates WIP, throughput and lead time.
What is kanban?
A pull system that uses cards or board columns to limit work in progress, so work flows and bottlenecks show up.
What is a kanban board?
A board with columns for each stage of work and cards for each item. WIP limits on the columns control how much work is in progress.
Is kanban the same as a to-do list?
No. A kanban board limits work in progress and shows each item's stage. A to-do list has neither.
What is the difference between kanban and a supermarket?
A supermarket is a small, controlled store of parts. Kanban are the signals that say when to take parts from it and when to refill it.
How do you set WIP limits on a kanban board?
Start near the number of people who work in each column, then adjust. Lower the limit when work piles up, and raise it if people often sit idle.

Further reading and sources

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