User Interviews
Recruit participants for customer interviews and tests
- Researched profile
What users say
1,078 reviews on 2 sites
- Starting price
- $49 per session (consumer, pay as you go)
- Free option
- None listed
- Pricing
- Published pricing
- Deployment
- Web
- Integrations
- 3 listed
The lean-stack take
For customer discovery it handles the step of finding the right people to talk to. Screener surveys, scheduling and incentives are managed in one place.
Best for
Teams that need to recruit specific participants for interviews and tests quickly.
Watch out for
You pay per session, and B2B participants cost twice as much as consumers, so budget by study size.
About
About User Interviews
User Interviews is a platform for recruiting research participants and managing your own research panel. The vendor says its panel has 7.5 million participants.
Written by lean-stack from User Interviews's public pages. Vendors can replace it with their own description by claiming this profile.
Features
What User Interviews offers
Participant recruiting
Recruit from a panel the vendor puts at 7.5 million people.
Targeting and screening
Screener surveys and targeting to find the right participants.
B2B targeting
Advanced B2B targeting as a paid add-on.
Scheduling
Automated scheduling and quota tracking.
Incentives
Distribute participant incentives through the platform.
Research Hub
Manage your own panel of customers, with CRM plans starting at 1,000 contacts.
Tool integrations
Integrations with research tools such as Zoom, Typeform and SurveyMonkey.
Lean techniques supported
The lean practices User Interviews is built to support.
Pricing
User Interviews pricing and plans
Checked on the vendor's pricing page, October 3, 2026
Pay As You Go
$49 per session (consumer), $98 (B2B)
Per session
- No subscription
- Panel access
- Targeting and screening
Essential
$41 per session (consumer), $82 (B2B)
Billed annually
- 60 to 150 sessions a year
- About 17% saving
Professional
$36 per session (consumer), $72 (B2B)
Billed annually
- Higher volume
- About 27% saving
Custom
Custom
- From 250 sessions
- Volume rates
Advanced B2B targeting adds $20 to $49 per session. Research Hub plans for managing your own panel are priced separately. Prices change often, so confirm them with the vendor.
Strengths and limitations
What stands out, and what to watch
Strengths
- Large participant panel, per the vendor
- Pay as you go with no subscription
- Screener, scheduling and incentives in one place
- Research Hub for managing your own customers
- Lower per-session prices on annual plans
Limitations
- No free plan or trial listed
- B2B sessions cost twice as much as consumer sessions
- Advanced B2B targeting costs extra
Based on the vendor's published plans and documentation, not a hands-on test.
Fit
Is User Interviews right for your team?
A good fit if…
- You need to talk to people outside your customer base
- You run regular customer discovery interviews
- You want recruiting, scheduling and incentives handled for you
- You have a defined target segment
Look elsewhere if…
- You already have easy access to your users
- You only need quick unmoderated tests
- You have no budget per session
Integrations
Connects with
- Zoom
- Typeform
- SurveyMonkey
From the vendor's own integrations list.
Reviews
What User Interviews users say
From public review sites, checked October 3, 2026
Ratings and mention counts as published by each site. We link to the reviews rather than copy them, and we don't average or adjust the numbers.
Similar tools
User Interviews alternatives
Dovetail
Free plan + paid
Customer-insights hub that transcribes, tags and synthesizes interviews into shareable findings.
Lyssna (formerly UsabilityHub)
Free plan + paid
Quick preference, five-second and first-click tests plus interviews with a built-in participant panel.
| Tool | Pricing | Starting price | Free plan or trial | Deployment |
|---|---|---|---|---|
| User Interviews | Published pricing | $49 per session (consumer, pay as you go) | None listed | Web |
| Dovetail | Free plan + paid | Free; Enterprise is custom | Free plan | Web |
| Lyssna (formerly UsabilityHub) | Free plan + paid | $166 per month (Growth, billed annually) | Free plan | Web |
From each vendor's published pricing. Check current prices on their sites.
FAQ
User Interviews: common questions
How much does User Interviews cost?
How big is the User Interviews panel?
Is there a free plan?
Can I recruit my own customers?
For the User Interviews team
Claim this profile
Add your own description, screenshots, case studies and customer logos. We check your domain before anything goes live. Claiming is free and does not change our research or the tool's place in any list.
Claim User InterviewsSources, checked October 3, 2026
Listed October 2, 2026.